Receive a delivery
How to record what actually arrived against a supplier order, including a delivery that came short.
- Sign in and check the context at the top: store, Receiving location and Legal stock owner.
- Under Receiving, choose the order (Order · supplier).
- Under Delivery, enter the delivery document ID exactly as it is on the delivery note, plus the revision if there is one.
- For each line, enter Quantity received in the unit shown. Leave a line blank if nothing arrived.
- Check the columns Expected, Outstanding, factor and base unit, so you know what one carton is in units.
- Choose Review receipt. Check the base quantities and any warning, such as "More than outstanding".
- Choose Confirm receipt and read the result: Completed, Rejected, Held for review, Pending or Outcome unknown.
- Anything not delivered stays Outstanding on the order. Choose Start a new receipt for the next delivery.
If you get no answer
If you get no answer after confirming, do not enter the receipt again. See When you get no answer.